Your privacy matters to pk194. This Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it.
All data transfers are encrypted in transit.
We do not sell your personal data to third parties.
Access, correct, or request deletion of your data.
Data is kept only as long as lawfully necessary.
This Privacy Policy ("Policy") is issued by pk194 ("we", "us", "our" or "the Platform"), the operator of the online sports betting and casino information platform accessible at https://pk194.cam. pk194 is an English-language platform designed for users in Pakistan and other permitted jurisdictions.
We are committed to protecting the privacy and personal data of every individual who accesses or uses the Platform. This Policy sets out, in clear and structured terms, how we collect, use, store, share and protect your personal information, and what rights you have in relation to that data.
By accessing or using pk194, you acknowledge that you have read and understood this Privacy Policy. This Policy applies in conjunction with our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference.
In this Policy, the following terms have the meanings set out below:
pk194 is the Data Controller responsible for your Personal Data collected through the Platform. As Data Controller, pk194 determines what data is collected, for what purposes, and how long it is retained. For all data protection enquiries, users may contact us at the address provided in Section 16 of this Policy.
When you register an Account, use the Platform, or contact us for support, you provide us with Personal Data that may include:
When you access or interact with the Platform, we automatically collect certain technical and behavioural data, including:
We may receive Personal Data about you from third-party sources in limited circumstances, including:
| Data Category | Primary Purpose | Retention Basis |
|---|---|---|
| Registration details (name, email, DOB) | Account creation, age verification, identity | Duration of account + legal hold period |
| KYC documents | Regulatory compliance, AML/fraud prevention | Minimum 5 years post-account closure |
| Financial transaction records | Payment processing, AML, dispute resolution | Minimum 5 years (financial records obligation) |
| Betting & gaming activity | Account management, responsible gambling | Duration of account + 2 years |
| Device & IP data | Security, fraud detection, platform analytics | Up to 13 months (analytics); longer for security logs |
| Support communications | Complaint resolution, service improvement | 3 years from last interaction |
pk194 processes your Personal Data on one or more of the following legal bases, depending on the specific purpose:
Your Personal Data is used to operate and deliver the pk194 Platform, including creating and managing your Account, processing deposits and withdrawals, settling wagers, verifying your eligibility to use the Platform, and maintaining transaction records.
We process identity documents and verification data to meet KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations. This is a standard requirement for responsible platform operation and may involve sharing your data with regulated third-party verification providers under confidentiality agreements.
IP addresses, device fingerprints, login records and behavioural patterns are analysed to detect suspicious activity, prevent fraud, identify unauthorised account access, and protect the integrity of the Platform and its users. Players accessing pk194 from cities across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — benefit from these security measures equally.
We use gaming activity data — including deposit frequency, session durations, betting patterns and loss history — to monitor for indicators of problem gambling and to apply responsible gambling tools appropriately. This processing is in the legitimate interest of player welfare and may be required under applicable licensing obligations.
Communications you send to our support team (including email correspondence) are processed to respond to your query, investigate complaints, and improve our service quality. Support records are retained for the period specified in Section 9.
Where you have consented to receive marketing communications, we may use your email address to send you information about promotions, new features and relevant Platform updates. You may opt out of marketing communications at any time by contacting us at the address in Section 16. Withdrawal of marketing consent does not affect the lawfulness of prior processing.
pk194 may share your Personal Data with carefully selected third-party service providers who assist in Platform operations, including:
All third-party processors are contractually bound to process your data only as instructed by pk194 and to maintain appropriate security standards.
When you initiate a deposit or withdrawal, relevant transaction data is shared with the payment processor handling your transaction. Payment method names referenced on pk194 — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided as contextual information only. None of these payment providers act as data processors for pk194 and none of them endorse, support or are affiliated with pk194 as a gambling operator.
We may disclose your Personal Data to law enforcement authorities, regulatory bodies, courts or other competent authorities where required to do so by applicable law, court order or regulatory obligation. We will notify you of such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of pk194's business, your Personal Data may be transferred to the acquiring entity as part of the transaction. We will provide notice before your Personal Data is transferred to a different controller and becomes subject to a different privacy policy.
Cookies are small text files placed on your device by a website when you visit it. They serve a variety of functions — from keeping you logged in between sessions to helping us understand how users interact with the Platform so we can improve it.
| Cookie Type | Purpose | Persistence |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, platform functionality | Session |
| Functional | User preferences (language, currency, odds format) | Up to 12 months |
| Analytics | Aggregated usage statistics, page performance monitoring | Up to 13 months |
| Security / Fraud | Device fingerprinting, bot detection, suspicious activity flags | Varies |
Strictly necessary cookies are placed without your consent as they are essential to Platform operation. For all other cookie categories, we will seek your consent via a cookie notice on your first visit to the Platform. You may adjust your cookie preferences at any time through your browser settings or our Platform's cookie management tool where available.
pk194 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulatory obligation. The key retention periods are summarised in Section 4.4 above.
After the applicable retention period expires, Personal Data is securely deleted or anonymised. Anonymised data — which can no longer identify you — may be retained indefinitely for aggregate statistical analysis and Platform improvement purposes.
Where you request account closure, we will process the closure promptly. However, certain data must be retained beyond account closure to meet regulatory and legal obligations — particularly KYC/AML records and financial transaction histories, which are typically retained for a minimum of five years.
pk194 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:
pk194 may process or store your Personal Data on servers located outside Pakistan. Where data is transferred to countries that may not provide an equivalent level of data protection to that available under your local law, we implement appropriate safeguards — such as standard contractual clauses or data processing agreements — to ensure your data remains protected.
By using the Platform, you acknowledge that your data may be transferred, processed and stored outside Pakistan. We take reasonable steps to ensure that such transfers are subject to appropriate protections consistent with internationally recognised data protection principles.
Subject to applicable law and verification of your identity, you have the following rights in relation to your Personal Data held by pk194:
To exercise any of these rights, please submit your request in writing to [email protected]. We will respond within the timeframe required by applicable law. We may request proof of identity before processing your request to prevent unauthorised access to your data.
pk194 is strictly an adults-only platform. Access is prohibited for individuals under the age of 18, or under the higher minimum age required by the relevant operator or license jurisdiction. We do not knowingly collect Personal Data from minors.
If you are a parent or guardian and believe that a minor has registered with pk194 or submitted their personal data to us, please contact us immediately at [email protected]. We will take immediate steps to verify the claim and, if confirmed, delete the minor's data and close any associated Account.
pk194 is designed and operated for a primarily Pakistani audience, with English-language content tailored to users in cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We recognise that Pakistani data protection law is in a period of development, and we are committed to applying internationally recognised privacy standards regardless of local legislative status.
pk194 is not regulated or supervised by any Pakistani governmental authority, including the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial regulatory body. References to payment methods familiar to Pakistani users — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided as contextual information only. No payment provider listed on this Platform is a data processor for pk194, endorses this Platform, or has any role in how pk194 handles your personal data.
This Policy is provided in English. If you require clarification on any aspect of this Policy, please contact our support team — assistance in Urdu may be available on request.
pk194 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this document and, where practicable, provide notice to registered users via email or a prominent on-Platform notification.
Your continued use of the Platform after the publication of an updated Policy constitutes your acknowledgement of the changes. We recommend reviewing this Policy periodically. If you disagree with any material change, you should contact us to request account closure.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact us using the details below. All privacy enquiries are handled within 24 business hours.
This Privacy Policy was last updated on 1 January 2026 and supersedes all prior versions.
Six commitments that underpin how pk194 handles your personal data — every day, on every transaction.
All data sent to and from pk194 is protected by TLS/SSL encryption. Passwords are hashed using strong one-way algorithms. Your credentials are never stored in plaintext, ever.
Your personal information is not sold, rented or traded to any third party for commercial purposes. Data sharing is limited strictly to Platform operations, legal compliance and fraud prevention.
You can access, correct, restrict or request deletion of your data at any time. Submit your request to our support email and we will respond within 24 business hours — no bureaucratic runarounds.
We collect only what is necessary for Platform operation and regulatory compliance. Data is deleted or anonymised once its retention period expires — we do not hold data indefinitely without justification.
Identity documents submitted for KYC verification are processed solely for compliance purposes through regulated third-party verification providers. Document data is not used for marketing or shared beyond compliance obligations.
We only send promotional emails and marketing communications where you have given explicit consent. You can withdraw marketing consent at any time by contacting our support team — with no impact on your account.
If anything in this Privacy Policy is unclear, or you want to exercise your data rights, our support team will respond promptly. You can also check our FAQ for quick answers.
18+ only • Gambling involves risk • Local laws may restrict gambling • Please play responsibly